After-Sales & Tenancy Support

We remain available to provide advice, coordinate with relevant parties, and assist with related procedures to ensure our clients receive attentive and ongoing support.

For clients who purchase property through us, we also assist with arrangements following the transfer of ownership, including coordinating changes to the account holder’s name for electricity and water services, liaising with condominium or development management, and providing tenant-finding services for clients who wish to rent out their properties.

For clients who use our rental services, we provide support from property handover and move-in, throughout the tenancy, and through to move-out and the return of the property. We act as a point of coordination between property owners and tenants to help ensure clear communication and smooth handling of tenancy matters.

Scope of Services

After-Sales Care

• Provide advice and coordinate relevant procedures following the transfer of ownership.
• Assist with changes to the account holder’s name for electricity and water services.
• Liaise with condominium juristic persons, development management, and relevant authorities.
• Provide advice and tenant-finding services for clients who wish to rent out their properties.
• Provide assistance and coordination on property-related matters as appropriate.

Tenancy Support

• Coordinate property handover and move-in arrangements.
• Facilitate communication between property owners and tenants.
• Receive and coordinate responses to tenancy-related issues or enquiries during the lease term.
• Coordinate with relevant parties regarding property repairs or maintenance.
• Provide guidance and coordinate arrangements for lease renewal or termination.
• Coordinate property condition inspections, move-out arrangements, and the return of the property.